Progresso CHICKEN BROTH
Dear customer Relations Representative:
April,4,2016
while I was cooking today using your product , Progresso Chicken Broth, a piece of black substance came pouring out of the box and into my sauce pan ! very disturbing and disgusting to say the least ! at first I thought it was something worse . I pulled it out and touched it , it felt like a piece of cloth ! I am still not certain what it is !
I purchase the Box at my local grocery store but i don't hold them responsible.. I hold your company responsible. I had used this same box before in my cooking and I am utterly disgusted now... today of course I discarded of everything I cooked that contained this Broth... I did take photos of it I would like to share them with you.
As as result I will never use this product in the future and I will advise all my family and friends to do the same.
Sincerely,
Rebeca Altaji
cell#(305)609-****
email address ; romaji@***.net
Reason of review: Bad quality.
Progresso Cons: After this experience.
Location: Fort Lauderdale, Florida
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Comments
Please avoid publishing any personal information and promotional content
On Oct. 21,2016, I was pouring Progresso chicken broth from the container> I set it down and noticed something black around the rim, I emptied the box and then shook it , I could not see inside so I cut the top off, what I saw made me sick to my stomach.
I still do not know what it is. It resembled a piece of bacon, but it wasn't, one side was black the other side was fleshy and slimy. I sent a picture to the company, they apologized and offered to send me coupons ,I told them I would not be using their product ever again.
They offered no explanation and didn't even seem curious as to what it might be. I will be posting the picture on line.
That's a little extreme to never use a product because of a mistake. Allow them to respond/fix the issue before chucking them completely.
Progresso, ***, any company churns out millions of products a day and there is bound to be a mistake per billion.
Also, I would STRONGLY advise never to list your phone number like that. An email address at best, but there are a lot of trolls about the internet that could call pretending to be Progresso.
They need to tell those chickens not to wear their undies to the slaughterhouse.