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Contact Progresso Customer Service

How to Reach a Person at Progresso

Verified Contact Information

Toll-Free Number:

  • 1-800-248-7310
Call Now

General Info:

  • 1-800-828-3291

Media:

  • 1-763-764-6364

Media:

media.line@genmills.com
info@genmills.com
Send Message

Progresso Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Progresso Phone Number
1 (800) 248-7310
Average Hold Time
00:02:09
Average Calls duration
5 minutes
Most Popular Progresso Email Address
media.line@genmills.com
Progresso Live Agent Availability
32% of callers successfully reach a real person
Issue Resolution Rate
Low (19% reported full resolution)
View full overview

How to Contact Progresso?

Progresso customer service phone number is 800 248 7310. This is the telephone number of the customer care department. To reach the media specialists, you can call the support number 763 764 6364. The other way to get in touch with the specialists is the Progresso phone number 800 828 3291.
The line is accessible on weekdays from 7:30 a.m. to 5:30 p.m. CT. Whether you want to fix the messaging, turn to the other Progresso contact methods. The phone line allows direct guidance and instructions from the specialists.

Progresso email is info@genmills.com. This is the mailing box to send to the support team and get the general information about the available recipes, menu changes, and loyalty programs. The average period for receiving the response takes up to 3 days. Progresso customer service considers requests on a priority basis. The other mailing box serves to turn with questions related to media issues. Write the request to the media.line@genmills.com.

Progresso address is P.O. Box 9452 Minneapolis, Minnesota 55440 United States. The address of the Progresso headquarters you can use as mailing to get in touch with different departments of the company. The corporate office address exists to send the official documents and correspondence to the firm.

Progresso website includes information about the recipes, product types and values. At the bottom of the page you can find different types of company policies, among which arePrivacy Policy, Legal Terms and Cookie Notice. Clicking on the Contact Us tab you will be redirected to the page which allows you to submit the request. Fill in the information to the online table and send it.

PissedConsumer Club

Contact Information

Progresso Website:

Progresso Help Center:

Corporate Office Address:

General Mills, Inc
P.O. Box 9452
Minneapolis, Minnesota 55440
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:30 am - 5:30 pm (CT)

More contact details

Fax:

+1(763) 764-2268

How Customers Rate Progresso Support?

4.6 / 5
Good

Based on 1K calls to Progresso customer support through PissedConsumer.com and 10 survey responses.

Total Calls
1K
Avg Call Duration
04:34
Issues Resolved
19%

Why Customers Call Progresso?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 53%
  • Product/ Service 27%
  • Request for Information 13%
  • Payments and Charges 3%
  • Account <1%
  • Return/ Replace <1%
  • Website/ Application <1%
  • Claims & Legal Issues <1%
  • Shipping and Delivery <1%
  • Cards <1%
  • Refund <1%
  • Staff <1%

Customer Inquiries & Issues

53%
  • "Allergt"
  • "Lock my carr key inside"
  • "Found something in my can of soup"

Product/ Service

27%
  • "My autistic daughter will only eat low sodium savory chicken and wild rice soup. She would eat it 3 times a day if we let her. We bought out our local Walmart and Amazon won't let us order any more. Please, we need more."
  • "Problem with allergen"
  • "Policy help"

Request for Information

13%
  • "Allergy question"
  • "Did you all find out about my issue thanks"
  • "Check on safety seal"

Payments and Charges

3%
  • "Pay bill"
  • "Make a payment"
  • "Feedback on your pot roast vegetable soup"

Account

<1%
  • "My identity was stolen and i forgot which email and password was used"
  • "Can access my account online"
  • "To verify expiration date"

Return/ Replace

<1%
  • "Recipe change is horrible"
  • "change my leasing plan"
  • "Need a replacement"

Website/ Application

<1%
  • "I cannot open the container"
  • "To see what's going on with my applicationTo see how much a claim will be to start my own."
  • "To see what's going on with my application"

Claims & Legal Issues

<1%
  • "Accident"
  • "File a claim"
  • "Injury"

Shipping and Delivery

<1%
  • "Location in *** that has chicken barley soup"
  • "Where is your soup? Why so little available?"

Cards

<1%
  • "Inside card"
  • "I'd card"

Refund

<1%
  • "I want refunds on three kids soup I bought it split pea soup which was raw it really ruin my family's dinner"

Staff

<1%
  • "Location on *** has the most disrespectful unprofessional cashier I have ever encountered l."

Compare Progresso Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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