Skip to content
Progresso

Progresso Reviews

progresso.com
Is this your business?
What is your customer experience with Progresso?

Progresso Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.1 star rating from 292 reviews, consumers mostly dissatisfied. 52% would likely recommend. Rating distribution shows 71% unfavorable and 15% positive. Price level reported as medium.

Key Takeaways for Future Customers

  • Progresso reviews show frequent quality control and product complaints including foreign objects and bad batches.
  • Customer complaints mention refunds issued but also slow or incomplete resolution; expect mixed customer service.
  • Many consumers request a solution from Progresso and caution when buying specific flavors.

Negative Feedback / Risk Areas

  • Recurring reports of foreign object contamination and glass, metal, wood, or hard pieces.
  • Undercooked beans/peas, watery or off‑taste batches, gastrointestinal reactions.
  • Dissatisfaction with exchange, refund and cancellation policies.

Positive Feedback

Some customers praise excellent flavor and responsive representatives; a portion still likes the variety and would repurchase if issues are resolved.

View full overview ›

Media from reviews

Progresso - Found something in my can of soup
Progresso - Found something in my can of soup - Image 2Progresso - Found something in my can of soup - Image 3Progresso - Dirt in soupProgresso - Dirt in soup - Image 2Progresso - Weird sluggish material in beef brothProgresso - Weird sluggish material in beef broth - Image 2
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
soup soups lentil chicken cans quality vegetables chicken noodle broth clam chowder
Filter review
Sort by
Anonymous
map-marker Malvern, Pennsylvania

Allergy question

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was promised a call back to inform me whether it was safe to eat the broth due to my garlic and onion allergy. I never received a call back.

View full review
Makayla B Ivn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Naperville, Illinois

Dirt in soup

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Found sand-like grains and a hard piece in Progresso Mediterranean Lentil Soup.
  • - I am concerned it could be soil or something worse.
Progresso - Dirt in soup
Progresso - Dirt in soup - Image 2
Original review updated Aug 22, 2026

I've been occasionally biting into what feels like grains of sand in my cans of Progresso Mediterranean Lentil Soup that I eat once or twice a week. Today I felt a big crunch and then hit something hard that I couldn't bite all the way through.

I spit it out, and it looks like a hardened piece of soil. I can barely break it apart.

Whatever it is, it should not be in a can of soup. Honestly hoping it's soil and not rat droppings or something worse.

Loss:
$8
Pros:
  • Delicious almost homemade taste
Cons:
  • Dirt in soup
  • Undercooked

Preferred solution: Them to tell me what it is and make sure it doesn’t happen again

User's recommendation: The other soups are fine, just don’t get Mediterranean Lentil

View full review
Anonymous
map-marker Nashua, New Hampshire

Found something in my can of soup

Progresso - Found something in my can of soup
Progresso - Found something in my can of soup - Image 2
Progresso - Found something in my can of soup - Image 3

First my favorite brand and flavor of soup til I had in my mouth and couldn't chew this hard piece of ...

View full review
Maddie C Ayw
map-marker Junction City, Kansas

Weird sluggish material in beef broth

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Progresso - Weird sluggish material in beef broth
Progresso - Weird sluggish material in beef broth - Image 2
Progresso - Weird sluggish material in beef broth - Image 3

I opened my beef broth tonight that I bought, and there was brown, thick, sluggish material coming out of the box.

Pros:
  • Easy and cheap

Preferred solution: Full refund

View full review
Tim B Cvs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Englewood, Colorado

Object in soup

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Progresso - Object in soup

I was eating a can of creamy chicken noodle soup, and a chunk of something that I couldn't chew showed up between my teeth.

Pros:
  • Convenient
Cons:
  • Mass production cant be trusted

Preferred solution: Full refund

User's recommendation: Strain soup before heating up

View full review
LeonardH M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ambler, Pennsylvania

Progresso Soups

Updated by user Sep 17, 2026

URGENTPlease call me today. I have some health issues, but I want to buy certain safe & healthy Progresso soups, such as Lentil & Lentil with vegetables.Please call me today.

Leonard H. Malin 1 267 975 ****Flourtown PA 19031

Original review Sep 17, 2026

I want to buy Progresso soups that do "not" contain gluten, lactose and fructose.

Please advise me today what are these specific soups, such as Lentil, Lentil with vegetables, etc.

Leonard H Malin, 1905 Hemlock Rd, Flourtown PA 19031

1 26* *** ****

lenm3774@***.com

View full review
Jessica S Ajs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to feed my daughter

My autistic daughter will only eat low-sodium savory chicken and wild rice soup. She would eat it three times a day if we let her.

We bought out our local Walmart, and Amazon won't let us order any more.

Please, we need more. I would love to buy it directly from you.

Preferred solution: Deliver product or service ordered

View full review
Richard S Kym
map-marker Minneapolis, Minnesota

Did you all find out about my issue thanks

Progresso - Did you all find out about my issue thanks

Found a bone in your soup. What would have happened if a child had gotten that piece of bone and choked on it, or worse? Thanks, ***.

Pros:
  • Good soup
Cons:
  • Bones in the soup

Preferred solution: $5000

View full review
Genita Hlv
map-marker Aurora, Colorado

Very good

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Very good customer services.

Resolve my problem fast.

I did way to long to talk whit the representative

View full review
Armand S Guk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sarasota, Florida

Quick response not pissed looking for Cannellini Beans in my Supermarket Publix ‘they don’t carry them.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Waiting on a reply no problem.. there isnt much more to say?

??? Thank you why arent they in my supermarket I reside in Sarasota

View full review
Donivan Dnp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Evansville, Indiana

Soups

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Soup was bad. The lady was very nice and set up a refund for the purchase price of the soups. She said that I would get a check within about 2 weeks.

View full review
Joseph S Qlr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Malden, Massachusetts

Beef &vegetable soup

AI Highlights
  • - The can image shows a rich red tomato beef vegetable soup; the product is brown.
  • - Store didn't have the soup.
  • - It's good but not what I wanted; fix.

I really like camel's beef veg soup, but the store didn't have it, and I saw your can of soup. The picture on the can looks exactly like the rich tomato beef vegetable soup, but I opened the can, heated it up, and it looks nothing like the picture on the can.

I think the product should look like what's on the can and does not even come close, as this is brown and the picture on the can is rich red. Please make it right.

Thank you. It's good but not what I wanted.

Preferred solution: Make picture on can look like product beef vegetable soup is shown with rich red soup your soup is brown I wanted rich red tomato flavor as shown on label

View full review
Anonymous
map-marker Malvern, Pennsylvania

Allergy question

I wanted to have the broth for my dinner and I am allergic to onion and garlic. I called to check out if it was in the broth even though it was not listed.

I was told they didnt think so but would check with another person to make sure. No one ever called me back.

I am disappointed. I have a stomach bug and really wanted to use it for soup.

View full review
Anonymous
map-marker Minneapolis, Minnesota

I used to star your soups 5 starts....

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I'm sure its shrink flation. I thought I would try your cream potato, bacon and cheese.

There was hardly any solids things in it and could not taste cheese at all.

It was pasty and watery.check after they fix it. I might switch brands.

View full review
Ziona Hay

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Naaldwijk, South Holland

Bought 10 cans Progresso Lentil With...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Aug 14, 2026

Progresso said it would refund my cost if I sent proof of purchase. I bought 10 cans of Progresso lentil soup.

They sent coupons to buy four Progresso products; a partial refund.

Don't trust Progresso. Their quality has gone down, and their refund policy is unsatisfactory.

Original review Jul 26, 2026

Bought 10 cans Progresso Lentil With Roasted Vegetables Canned Soup. Mistake.

Watery. Had this problem before. Thought it was worked out.

Very displeased. I won't buy again.

User's recommendation: Avoid. Save your money.

View full review
Kristalyn Khm
map-marker New York, New York

Bought 10 cans Progresso Lentil With...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Bought 10 cans Progresso Lentil With Roasted Vegetables Canned Soup. Mistake.

Watery. Had this problem before. Thought it was worked out. Very displeased.

Update: Progresso sent coupons to purchase 6 cans; a partial refund.

Progresso has been sold 5 times. Recipes have changed, quality has diminished, prices have gone up.

User's recommendation: Pass on Progresso.

View full review

About

Related Companies

General Mills, Betty Crocker, Yoplait, Totinos, Haagen Dazs

Summary

Progresso Quality Foods is an American company of Italian origin with 100 year old background. Currently, Progresso is owned by General Mills with the headquarters based in Minneapolis, MN. The company specializes in canned Italian food products, mostly soup and beans, most of which are kid friendly. The company is actually considered to be the most popular brand of ready-to-serve soup in the United States. Progresso offers more than 40 soup varieties between 50 and 100 calories per serving, with the most popular flavors ranging from traditional, light, vegetable and classics to high fiber and reduced sodium. Progresso's online resource offers a number of recipes using Progresso products.

Progresso reviews and complaints

Progresso is ranked 321 out of 3190 in Food Manufacturers category

Area Served

USA

Payment Methods

VISAMasterCard

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article